🚚 SHIPPING POLICY

Primivo Medical

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Processing Times

Orders are typically processed within:

• 1–2 business days

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Delivery Times

Estimated delivery:

• Metro areas: 2–5 business days
• Regional areas: 3–10 business days

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Shipping Costs

• Calculated at checkout
• Free shipping may be offered on selected orders or promotions

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Tracking

All orders include tracking details provided via email once dispatched.

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Delays

Delivery times may be affected by:

• Carrier delays
• Weather or external factors

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Authority to Leave

Orders may be left at your address if safe to do so unless otherwise specified.

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Damaged or Missing Items

If your order arrives damaged or incomplete:

• Contact us within 7 days
• Provide photos where possible